Sometimes I hate ING Direct

I have a savings account and a checking account with ING Direct. I love them. But sometimes I really hate them. It's the whole sending checks for deposit by mail that always gets me angry. Last week I sent a $200 check for deposit. It was a check from out of state. It was a Christmas gift. I sent the check with another check for deposit. The other check showed up. The $200 one did not. That means that they are sending the $200 one back to me. They did not deposit it. Is it really too much trouble for them to call or email in this instance? I mean, hello, it's Christmas - I could NEED that!?! Now I am at the mercy of the postal system. I have to wait to get the check back to see why they would not deposit it. I know it is signed so I have no idea what is up.

How do I know all about this song and dance? I have had to go through this before with ING. This is how I found out they do not take money orders for deposit. Or credit card balance transfer checks. Argh!